Terms and Conditions

By purchasing a Voucher on  www.intotheblue.co.uk   You enter into an agreement with Us. By booking an activity with the Supplier You then enter into an agreement with that Supplier for the supply of the relevant activity and will be subject to the Suppliers’ terms and conditions, together with these Terms. The Supplier has their own terms and conditions which You should check carefully to ensure You are compliant with them. It is the responsibility of the Voucher holder to ensure that the activity is booked within season bearing in mind that this may end before the expiry date of the Voucher. Once You have booked Your activity, You are bound by the terms and conditions of the respective Supplier of that activity. You must book and take your experience before the expiry date of the voucher.

Most activities have restrictions which may include limits on height, weight and age. Please check all the information provided to ensure that the activity is suitable for the recipient. If You or the participant have any questions please check with the Supplier before booking Your activity. Some driving activities require the user to hold a full driving licence; please check before purchasing a gift Voucher. The participant will need to be agile enough to get in and out of any equipment in use and must be medically fit enough for the particular activity. If the user has any doubts about medical fitness, they should consult their doctor and also speak with the Supplier if in doubt.

Whilst every effort is made to provide accurate details of the activities available, the duration of such activities given on the website should be used as guidelines only. Where Vouchers can be redeemed at multiple locations, exact durations, itineraries, equipment and guest numbers cannot be given as these may vary from location to location. Into the Blue cannot be held liable for delays or equipment breakdowns and the responsibility of this lies solely with the Supplier for that activity. We endeavour to give accurate and detailed information about every activity, however, there may be changes in the exact arrangements on the day or during the lifetime of the Voucher. These descriptions should therefore be taken as a guide only and do not form part of the contract. In the event of an incomplete activity and no satisfactory alternative being supplied to the Voucher holder by the Supplier, the maximum compensation available is limited to the net cost of the activity, to be decided by Into the Blue and/or the Supplier. Photographs used are illustrative and not necessarily of the actual equipment in use at any particular location. For further information, please contact the relevant Supplier for Your chosen activity.
 

Vouchers are usually valid for 12 months from the date of purchase (unless otherwise stated) and shall become invalid on the expiry date. The expiry date is set out on the Voucher. Vouchers may be extended for a further 12 months on payment of an admin fee of £10 for vouchers with a value of less than £100 and £20 for vouchers valued over £100 plus any increase that may have taken place for that activity since the original date of purchase. Please note that some Vouchers cannot be extended; this will be stated on the Voucher. PLEASE NOTE: You must book and take your experience before the expiry date of the voucher.
 

Gift Tins and physical products may be shipped directly from the Supplier. They cannot be exchanged online for other activities. Physical products can be returned only if all contents are present and plastic wallets are intact. Delivery of these items is limited to UK addresses only. Orders made before 1.30pm Monday to Friday will be posted the same day. Gift Box upgrades are not available for physical products.